Multybyte is an electronics retail platform offering refurbished laptops, desktops, and IT accessories. With quality assurance and affordable pricing, it bridges the gap between tech accessibility and sustainability.
Refurbished electronics at scale
Certified & warranty-backed devices
Affordable computing for students & SMEs
Challenges
Multybyte needed a scalable e-commerce infrastructure, better category segmentation, and trust-driven UI to reduce hesitation around refurbished electronics.
No trust signals across product pages
Weak filtering and categorization
Limited post-sale journey tracking
UX didn’t support high-volume transactions
Our Approach & Strategy
We developed a robust e-commerce store with warranty filters, brand assurance badges, and a review-driven ecosystem that educated and retained buyers.
Shopify-based B2C experience
Warranty and condition tags for each SKU
Review integration for trust
Consulting on logistics and COD flow
Result & Impacts
1. Cart abandonment dropped by X% after UX upgrades.
2. Average order value increased via upsells & accessories.
3. Customer trust scores improved with new UI badges.
4. Return visitor rate doubled within 3 months.
